93.11RE Reiteration of Existing Policy: Institution of Ombudsman
[Whereas,] Rationale:
No formal procedure exists in Canada which allows an individual to raise his/her grievances when treated unjustly by an official with discretionary powers, or where he/she complains of maladministration or official misconduct. Nor is it always possible for individual members of Parliament to raise such grievances effectively, or obtain a remedy expeditiously. An ombudsman could ensure fair treatment from the federal government in matters such as tax, unemployment benefits, pensions, and immigration.
The institution of ombudsman has proved effective in many Canadian provinces and in other countries, such as New Zealand, Great Britain, and the Scandinavian countries.
NCWC first passed a resolution in 1968 urging the government to adopt the institution of ombudsman.
[RESOLVED,] The National Council of Women of Canada urges the Government of Canada to adopt the institution of ombudsman to meet our specific needs and to pass legislation to provide for such an official.